Contact
AMS of Jacksonville, Inc.

Support (904) 367-8300
(800) 285-6427
Open 24/7

Main Office (904) 367-8300
(800) 285-6427
Weekdays 8am–5pm

Sales (904) 367-8300
(800) 285-6427
sales@ams-micros.com

Location

8535 Baymeadows Road, Suite 46
Jacksonville, FL
32256 USA

Quick Service

The Challenges

Typically quick-service restaurants seek ways to increase the volume of transactions, acquire more customers, increase operational efficiency and reduce waste by better reporting and forecasting capabilities. On top of these challenges, restaurants need to increase the speed and quality of service in order to foster guest loyalty.

The Solutions

Through its Point-of-Sale and eBusiness Solutions, MICROS follows a fully integrated approach offering a complete solution portfolio including point-of-sale systems, back office and enterprise solutions as well as tools for improving restaurants operations and enhancing the guest experience.

Give your customers the choice and let them order in-store over the counter, via a kiosk terminal (it has been proved in practice that guests tend to spend more money if they order via a self-service terminal. Customers found an increase in like-to-like sales by up to 5%!), by phone, Website or mobile app. Dispatch the order at a pre-defined time or let your customers pick it up in store. The POS system integrates seamlessly with the delivery ordering process and links it with in-store communications – for an end-to-end integrated order processing from ordering through to payment.

The software suite offers further optional solutions and tools to improve restaurant operations, such as table management, conversational ordering module, digital menu boards, kitchen displays to manage the order preparation, hand-held and pager solutions.

An optional integrated cash and dispatch solution including driver selection, order batching and route planning and a CRM solution to enhance the guest experience are also part of the offering.

MICROS POS Solutions are rounded off by a set of above-store applications and reporting tools to provide enterprise business intelligence to corporate, regional and store managers. The above-store solutions cover inventory management labor management, reporting and central maintenance and configuration tools.

Do you manage a restaurant chain? No problem. The seamless connectivity of the MICROS POS systems to our eBusiness Solutions including inventory management, labor management, reporting and business intelligence, CRM and loyalty, loss prevention, etc. provides chain restaurants with the perfect solution for highly efficient and streamlined management of restaurant chains.

The Benefits

  • Improved operational efficiency
  • Improved enterprise business intelligence and decision support
  • Intuitive user interface leads untrained staff through the selling process including suggestive up-selling prompts
  • Increased customer satisfaction and loyalty
  • Increased sales through implementation of state-of-the-art mobile Internet technologies

ATLANTIC MICRO SYSTEMS is an authorized dealer for MICROS.